We’re always happy to answer your questions! Here are some of the most common inquiries we receive:
About Our Products
Q: Are your products all-natural?
A: We strive to use natural ingredients whenever possible. While some products may contain a small amount of synthetic ingredients for preservation or fragrance, we always prioritize natural, skin-loving components.
Q: Are your products suitable for sensitive skin?
A: Many of our customers with sensitive skin enjoy our products. However, everyone’s skin is different. We recommend patch testing any new product, especially if you have known sensitivities.
Q: Do you use palm oil in your products?
A: We use sustainably sourced palm oil in some of our products. We’re committed to responsible sourcing and environmental sustainability.
Ordering and Shipping
Q: Where can I buy your products?
A: You can find us at Carlisle Creative Vibes in Carlisle, PA and The Street of Shops in Lewisburg, PA. We also attend various craft fairs and markets - check our Facebook page for updates!
Q: Do you offer online ordering and shipping?
A: Currently, we don’t offer online ordering. We believe in the importance of experiencing our products in person. However, we’re always evaluating our options, so stay tuned!
Q: Can I place a custom order?
A: We love creating custom products! Please reach out to us via our Facebook page to discuss your ideas.
Product Usage and Care
Q: How should I store my soap to make it last longer?
A: Keep your soap in a well-drained soap dish, allowing it to dry between uses. This will significantly extend its life.
Q: How long do your products typically last?
A: With proper care, our soaps typically last 4-6 weeks with daily use. Lotion bars and balms can last several months, depending on usage.
Q: Can I use your facial bars on my body (or vice versa)?
A: While our facial bars are formulated specifically for facial skin, they’re safe to use on your body. However, we recommend using body soaps only for the body, as they may be too harsh for facial skin.
About Momma Bears Creations
Q: Are you really a mother-daughter team?
A: Yes! Momma Bears Creations is proudly run by Stacie and Maddi, a mother-daughter duo passionate about creating high-quality, handcrafted skincare products.
Q: Where are your products made?
A: All our products are handcrafted with love in our home in Enola, PA.
Q: Do you offer wholesale options for retailers?
A: We’re open to wholesale partnerships! Please contact us via Facebook to discuss opportunities.
Still Have Questions?
If you didn’t find the answer you were looking for, please don’t hesitate to reach out! The best way to contact us is through our Facebook page. We’re always happy to help!
Remember, at Momma Bears Creations, we’re not just selling products - we’re sharing our passion for natural skincare with you!